HSHS Medical Group is pleased to announce Laura Sprock as their February colleague of the month. As a patient service representative, Laura is the first person a patient sees when entering HSHS Medical Group Family Medicine, located at 1512 N. Green Mount Rd., Suite 108 in O’Fallon. She connects with each patient, remembering their name and details about their life. She uses that connection to ease their mind and make them feel safe and welcome in the care of HSHS Medical Group. Laura credits her Grandma Bert for this character trait, as she was always positive with a contagious laugh and a smile that would light up a room.
Laura was especially helpful to patients and colleagues during the clinic’s transition to a new medical record system, leading the way in a happy and friendly manner without complaint. She was able to manage interruptions to her workflow without getting overwhelmed or frustrated. Through her actions, Laura exemplifies our Core Values of Respect, Care, Competence and Joy, and HSHS Medical Group is proud to call her our colleague of the month! When Laura isn’t serving our patients, she can be found with her family and friends, enjoying St. Louis Cardinals baseball or playing a game of Phase 10.
HSHS Medical Group thanks Laura for the joy, positivity and dedication she exemplifies to our patients and colleagues!
For more information about HSHS Medical Group Family Medicine O’Fallon, call 618-624-5510.