HSHS Medical Group has unveiled a new service at HSHS Medical Group Walk-in Clinic in Meijer—the first of its kind in the region. The medical group’s new MySpot™ online reservation solution lets busy parents and professionals use their phone, tablet or computer to make a walk-in care online reservation.
“For years, leaders in the hospitality industry like restaurants, movie theaters and even theme parks have enhanced their customer experience with online reservations,” said Rose Garren, practice manager at HSHS Medical Group. “Now, HSHS Medical Group is bringing the same speed and convenience for busy patients with MySpot online reservation service. This means less waiting time in the reception room and helps expedite the process for patients to meet with their provider.”
Garren says that the addition of MySpot is due to everyone’s busy lifestyles. “Everyone is busy and no one likes sitting in a waiting room. Patients have shared with us that optimizing their health care experience with enhancements, like minimal wait times, is a top priority. We can reduce wait time significantly with MySpot.”
The reservation process is quick and easy. For example, if you wake up in the morning with a mild sore throat and it continually gets worse throughout the day, you can reserve your spot online through MySpot by following these simple steps:
• Visit HSHSMedicalGroup.org/Walkin and select the MySpot icon.
• Complete the required fields, then select “Confirm Me.”
• Plan on arriving 10 minutes before your reservation.
• Once you arrive, check in at the front desk.
Garren concludes, “Patients won’t waste time sitting in the waiting room with MySpot’s on-target timing system that will update your wait time via text, which will allow you to be seen shortly after you arrive. With MySpot, busy patients now have a health care option that is fast, saves time, close to home and a great option for non-emergent conditions. It’s a real time saver and another example of how HSHS Medical Group is making Patient-First Care a top priority.”
HSHS Medical Group Walk-in Clinic in Meijer is conveniently located at 4200 Conestoga Drive in Springfield, IL. Staffed by a nurse practitioner and medical assistant, the clinic offers preventive, diagnostic and medical care. This includes allergies, congestion, coughs and colds, ear and eye infections, fever, flu, headache, minor burns and cuts, nausea, sinus infection and sports physicals. HSHS Medical Group Walk-in Clinic in Meijer is open seven days a week, Monday-Friday 11 am-9 pm; Saturday 9 am-7 pm; and Sunday 10 am-6 pm.