Patient-First
Inspired by our Franciscan values, HSHS Medical Group is devoted to evaluating the patient as the focus of our existence. We will prioritize our decision-making to place the needs of our patients first. Our “patient-first” culture integrates the latest technology and innovation with highly personalized, competent care designed to clearly differentiate us from other health care providers.
We understand patients want providers who really listen and genuinely understand their needs. They want to be treated by the best trained, most skillful providers and staff—experts who will work with them, embrace, and design and tailor personalized care just for them and their situation.
We believe that every encounter with a patient is an opportunity to create an outstanding patient experience. We will work in tandem with patients to determine their best options for care, while respecting their individual needs and motivations. We will strive to build trust with our patients so they will understand that we always have their health and best interest at heart.