What happens when you call AccessOne?

Your call will be answered promptly, 24 hours a day, 7 days a week
You will speak with an experienced RN
You provide brief details on reason for call including service requested, patient demographics and summary of patient presentation
We will connect you via three-way call to an admitting physician or appropriate specialist
We will help coordinate air or ground transport
We will pre-admit your patient if appropriate
We will provide you with room assignment and phone number for nurse to nurse report
You will receive follow-up information on the patient for improved coordination of care

Information we need to expedite your call

Call AccessOne at (800) 433-2858. The AccessOne nurse will ask for the following information:

About You:

Facility/provider name
Provider call back number
Reason for call: transfer, consult, direct admin, other
Service requested

About the Patient:

Patient’s legal name
Sex
Date of birth
Brief description of illness

Patient Transfer Process:

Please send the following items with the patient or transferring agency at the time of transfer:

Medical history and physical
Nursing record with current vital signs
Copies of all pertinent diagnostic studies
Laboratory results
Medication history
Signed Release of Information form
Information on advanced directives

To best facilitate continuity of care, please fax the following information to the number provided by your AccessOne nurse:

Face sheet
Copy of patient insurance card (both sides) and HMO authorization if non-emergent transfer

AccessOne can help coordinate air or ground transport as needed. Specialty team transports, such as neonatal or pediatric teams, are available with our transportation partner EAGLE III.

Eagle III Helicopter Transport
1765 Allouez Avenue
Green Bay, WI 54311
Dispatch: (877) 332-4533
Office: (920) 469-9779
Fax: (920) 469-9777