Information we need to expedite your call

Call AccessOne at (800) 433-2858. The AccessOne nurse will ask for the following information:

About You:

  • Facility/provider name
  • Provider call back number
  • Reason for call: transfer, consult, direct admin, other
  • Service requested

About the Patient:

  • Patient’s legal name
  • Sex
  • Date of birth
  • Brief description of illness

Patient Transfer Process:

Please send the following items with the patient or transferring agency at the time of transfer:

  • Medical history and physical
  • Nursing record with current vital signs
  • Copies of all pertinent diagnostic studies
  • Laboratory results
  • Medication history
  • Signed Release of Information form
  • Information on advanced directives

To best facilitate continuity of care, please fax the following information to the number provided by your AccessOne nurse:

  • Face sheet
  • Copy of patient insurance card (both sides) and HMO authorization if non-emergent transfer

AccessOne can help coordinate air or ground transport as needed. Specialty team transports, such as neonatal or pediatric teams, are available with our transportation partner EAGLE III.

Eagle III Helicopter Transport
1765 Allouez Avenue
Green Bay, WI 54311
Dispatch: (877) 332-4533
Office: (920) 469-9779
Fax: (920) 469-9777