Hospital Charges


HSHS Holy Family is committed to providing our patients with useful information that will assist them in making informed health care decisions. Please refer to the following website to obtain pricing for our services:
Prices listed are full charge and reflect what is billed to insurance companies, Medicare and Medicaid. Uninsured patients receive a 35% discount off billed charges and can apply for financial assistance through the Illinois Single Billing Office.

Learn more about our financial assistance program.

For questions on specific charges, discounts offered, and financial assistance available, please contact our Illinois Single Billing Office at 877-636-2261.
Affordable Care Act (ACA) Price Transparency – Click HERE to learn more about the potential cost of your care. 

Participating Providers


Nearly 25 health insurance plans have chosen Holy Family as a preferred provider so you have a choice in your health care. The list below notes all the major plans accepted.
- Aetna
- Blue Cross Blue Shield of Illinois PPO
- Cigna Healthcare – OAP and PPO
- Cigna Behavioral Health, Inc.
- Cofinity
- Consociate Care
- Corvel Worker's Compensation
- Coventry Health Care 
     - Coventry National Network
     - First Health Network
- Great West Healthcare
- Health Alliance Medical Plans
- Healthlink
- HFN, Inc.
- Hope Trust
- Humana Network
- MHNet
- Multiplan
     - Beechstreet
     - PHCS
     - PHCS Savility
- Provider Network of America (PNOA)
- Triwest VA PCCC
- United HealthCare Midwest (UHC)
- United Behavioral Health
- WellFirst Health

Medicare -Traditional

Accepted Medicare Managed Care Plans
- Aetna/Coventry Health Care
- Blue Cross Community Health Plans
- Clear Spring Health of Illinois
- United HealthCare Midwest (UHC)
- WellCare


Medicaid- Traditional

Accepted Medicaid Managed Care Plans

- Blue Cross Community Plan
- Molina Healthcare

Meridian Health Plan (Effective December 22, 2020, HSHS Holy Family will no longer participate in Meridian’s Medicaid network.)  

For more information, patients are encouraged to contact their plan or Client Enrollment Services to learn their options for switching should they choose to remain with an HSHS provider.  They may also contact the Illinois Single Billing Office, Patient Financial Services at 1-877-636-2261 or email at

GetCoveredIllinois.Gov (Exchange Plans)

- Blue Cross Choice Preferred PPO Network (BCE)
- Health Alliance Medical Plan



Emergency Care: If you present to the Emergency Department for treatment of a medical condition that is deemed as an emergent medical condition by the health care provider, your treatment while in the emergency department will be covered according to the benefits provided by your plan.

There may be additional exclusions based on your insurance benefit plan and/or your course of medical treatment.

We encourage you to contact Cigna or our customer service center at 888-477-4221 for more information.