Patient Financial Assistance

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Insurance Plans and Networks

See the insurance plans and networks we work with

Payment/Billing FAQs

Payment & Billing Frequently Asked Questions

Payment Options

  • ​Cash, check and credit, including Visa, Mastercard, Discover, and American Express. Payment in full due 30 days from first statement.

  • A short-term payment plan

  • Health Services Financing: If you need more time to pay your balance, Hospital Sisters Health System offers a completely paperless, 0.0% interest rate on terms up to 60 month (five years) through Commerce Bank. Enrollment can be done over the phone by contacting our Customer Service at (715) 717-4141.

  • Financial Assistance: A hospital-based financial assistance program provides full or partial reductions to patients who are not able to meet their obligations and who meet certain income and asset criteria. Contact Patient Financial Services at (715) 717-4141 for an application. Click here for more information about our Financial Assistance program and view the Frequently Asked Questions.

Insurance Billing


As a courtesy to our patients, the hospital will submit bills to your insurance company and will follow the processing of your claim. However, it may be necessary for you to contact the insurance company to expedite payment. Remember that your policy is between you and the insurance company. It is the patient's responsibility and obligation to ensure that hospital bills are paid promptly, regardless of pending litigation resulting in an injury caused by a third party. You have final responsibility for your bill.

See the insurance plans and networks we work with.

Pricing Information


HSHS St. Joseph's Hospital is committed to providing our patients with useful information that will assist them in making informed health care decisions. Please refer to the following website.

View pricing for our services at

Prices listed are what are billed to insurance companies, Medicare and Medicaid. Uninsured patients can apply for financial assistance through HSHS St. Joseph's Hospital's Financial Assistance program.

View more information.

For questions on specific charges, discounts offered, and financial assistance available, please contact our Patient Financial Services department at (715) 717-4141.

Online Bill Pay

Balances Due After Insurance


You are responsible for any deductible, co-insurance or non-covered services identified by your insurance company. After the insurance payment has been processed by the hospital, you will receive a statement of the remaining amount due.

Uninsured Patients

  • ​The hospital is committed to providing quality health care to every person in need regardless of ability to pay.

  • Patients without insurance receive a 25% uninsured discount, which is reflected on the patient statement.

For more information, please contact Patient Financial Services at (715) 717-4141.

Price Estimate Guide


HSHS MyChart offers a tool for patients and guests to estimate what the cost of their care might be prior to their visit.  Please CLICK HERE to recieve a price estimate. 

Click Here to Use Our Shoppable Services Tool



Physician Bills


Your hospital bill does not include fees from your attending physician, surgeon, radiologist, anesthesiologist, pathologist or emergency physician. You will receive a separate bill from these physicians. If you have questions regarding any of your physician's bills, please call the telephone number printed on the physician's bill.

Patient Financial Services

The HSHS Financial Assistance Program offers financial assistance to eligible persons who have no insurance, do not qualify for government programs and cannot afford to pay for their health care.