Sacred Heart Patients & Guests Patient Information & Services Safety

Safety and Security

We want your stay with us to be as comfortable and safe as possible. Please let us know whenever you need help. If you see any potentially hazardous situations while you are with us, please notify your nurse.

Personal Safety

 

Bedrails

Please do not try to lower the rails on your bed or climb over them. We keep our electronically operated beds in a low position except when direct patient care is given. Do not attempt to get out of your bed when it is in the high position.

Security on Campus

 

You will see uniformed security and safety officers around our hospital and grounds. They are responsible for controlling traffic and short-term parking and are ready to lend assistance in any way that involves the personal safety of our patients, employees and visitors.

Fire Drills

 

We conduct fire drills in various patient areas so our employees will know exactly how to respond in an actual emergency. If a drill is conducted in your area, please remain calm and obey all instructions.


 

If You Have Care or Safety Concerns

 

We aim to always provide excellent care. If you have concerns about your care and/or safety—or that of a loved one—while at Sacred Heart Hospital, please ask your caregiver to speak with the department director or the patient services house supervisor on call. You are also welcome to call the office of our hospital administrator. If your concerns cannot be resolved, you may contact The Joint Commission at 800-944-6610 or email complaint@jcaho.org.