St. Anthony's Memorial Hospital Patients & Guests Patient Financial Services Billing Information
Patients St Anthony's financial guidance

Billing Information 

St. Anthony’s is committed to providing you with accurate and timely billing services. Our trained staff is there to help you with your inquiries and concerns.

Hospital Charges

HSHS St. Anthony's is committed to providing our patients with useful information that will assist them in making informed health care decisions. Please refer to the following website to obtain pricing for our services:
 
http://www.healthcarereportcard.illinois.gov/
 
Prices listed are full charge and reflect what is billed to insurance companies, Medicare and Medicaid. Uninsured patients receive a 35% discount off billed charges and can apply for financial assistance through the Illinois Single Billing Office. Learn more about our financial assistance program.

For questions on specific charges, discounts offered, and financial assistance available, please call our Customer Service department at 888-477-4221 or email PFS@hshs.org.  Hours are Monday-Friday 8:00am to 4:30pm.  The fax number is 217-698-8440.  

PAY MY BILL

Insurance Plans

 
  • Live360/Health Choices
  • Live360/Medical Associates Health Plan
  • 6 Degrees Health
  • Aetna
  • Blue Cross Blue Shield of Illinois PPO
  • Blue Choice Preferred PPO (BCE)
  • Cigna Healthcare–All plans except Connect
  • Claim DOC, LLC
  • Consociate Care
  • Corvel
  • Coventry Health Care
    • Coventry National Network
    • First Health Network
  • HFN, Inc.
  • Health Alliance Medical Plans
  • Healthlink
  • Hope Trust
  • Humana
  • Multiplan
    • Beech Street
    • PHCS
  • Prime Health
  • Provider Network of America (PNOA)
  • United Healthcare of the Midwest (UHC)
  • UHC VA CCN
  • Veteran Choice Program (VCP)
  • WellFirst Health

Medicare - Traditional 

 

Accepted Medicare Managed Care Plans

  • Live360 Medicare
  • Aetna/Coventry Health Care
  • Clear Spring Health of Illinois
  • Humana
  • Molina Healthcare
  • Prime Health
  • United HealthCare Midwest (UHC)
  • WellFirst Health

Medicaid - Traditional 

 

Accepted Medicaid Managed Care Plans

  • Aetna Better Health
  • Blue Cross Community Health Plans
  • Molina Healthcare

For more information, patients are encouraged to contact their plan or Client Enrollment Services to learn their options for switching should they choose to remain with an HSHS provider. They may also contact the Illinois Single Billing Office, Patient Financial services at 1-877-636-2261 or email at ILSBO@hshs.org.

GetCoveredIllinois.Gov (Exchange Plans)

  • Ambetter of Illinois
  • Blue Choice Preferred PPO (BCE)
  • Health Alliance Medical Plan

Last Updated: 1/2021

Exclusions

 

Emergency Care:  If you present to the Emergency Department for treatment of a medical condition that is deemed as an emergent medical condition by the health care provider, your treatment while in the emergency department will be covered according to the benefits provided by your plan.

There may be additional exclusions based on your insurance benefit plan and/or your course of medical treatment.  We encourage you to contact Cigna or our customer service center at 1-888-477-4221 for more information. 
 

Professional Providers

 

St. Anthony’s Memorial Hospital contracts with several physician groups to provide professional services to patients. In addition to receiving a bill for services provided at St. Anthony’s, you will be billed a professional fee separately if you receive services provided by:
 

  • Anesthesia

  • Cardiology

  • Emergency Services

  • Pathology

  • Radiology 

If you have billing questions concerning any of these services with which we contract, please call the service directly. The phone numbers are listed below.