(O’FALLON, IL) – HSHS St. Elizabeth’s Hospital UrgiCare and Clockwise.MD have partnered to offer online appointment scheduling for the St. Elizabeth’s O’Fallon UrgiCare. The new Save My Spot option allows patients to decrease wait time through online reservation/appointment scheduling.
The Clockwise.MD solution improves the overall patient experience by allowing patients to reserve a spot in line from any computer, smartphone or tablet, receive real-time status updates about wait times, and view their position in the queue.
“HSHS St. Elizabeth’s is privileged to offer this added service to improve patient experience and transparency of wait times for our always-on-the-go patients and families,” said Sara Fishbein, BSN, RN, Assistant Manager of HSHS St. Elizabeth’s UrgiCare. “Additionally, walk-in patients without an appointment are also accepted.”
St. Elizabeth’s UrgiCare clinic is located at 1512 N. Green Mount Road, O’Fallon, Illinois and provides convenient, high-quality care for non-emergent unexpected illnesses, minor accidents and work-related injuries. The clinic is open 8:00 a.m. – 8:00 p.m. daily.
“While UrgiCare is an extension of St. Elizabeth’s Emergency Room, it is intended for those with minor medical problems, which allows for decreased wait times. Anyone with serious medical problems like chest pain or major trauma should always seek medical attention at the nearest emergency room, or dial 9-1-1,” Fishbein added.
UrgiCare services are billed as Emergency Room services. Please review your benefit plan for Emergency services to understand your coverage.
To reserve your spot in line at St. Elizabeth’s UrgiCare, visit our website at www.steliz.org/savemyspot. Patients may also access Save My Spot through HSHS St. Elizabeth’s Hospital’s free smartphone app which is available for download. Simply text HEALTH to 618-205-9525, or search HSHS St. Elizabeth’s Hospital in the Apple or Google store today. For additional information and questions about Save My Spot, or St. Elizabeth’s UrgiCare services, call 618-624-3750.
Photo: HSHS St. Elizabeth’s UrgiCare now allows patients to reduce the wait by offering online appointment reservations, through Save My Spot.
As a part of the DocuTAP family, Clockwise.MD provides online self-scheduling and queue management solutions for healthcare organizations, helping providers to manage their patients’ experience of waiting for care. Clockwise.MD customers realize a measured increase in patient satisfaction scores and patient volume. For more information about Clockwise.MD, please visit www.clockwisemd.com.