St. Francis Hospital Patients & Guests Patient Financial Services
Patient Financial Services

Patient Financial Services

We’re here to help you Navigate insurance, billing and more.

HSHS Illinois Division Patient Financial Services is here to help you with questions regarding patient billing, insurance, financial assistance, our charity care program or the insurance marketplace for HSHS St. John's in Springfield, St. Mary's in Decatur and St. Francis in Litchfield. 

To receive a price estimate for a procedure or service, click here or call (888) 477-4221 and select option 3 between the hours of 8 a.m. - 4:30 p.m., Monday through Friday.

Affordable Care Act (ACA) Price Transparency – Click HERE to learn more about the potential cost of your care.  

Financial Assistance

Financial Assistance at HSHS St. Francis Hospital

Learn More

Insurance Billing and Payment Options

Insurance Billing and Payment Options at HSHS St. Francis Hospital.

Learn More

Insurance Plans and Provider Networks

We've got you covered!

Learn More

Price Estimate

A tool for patients and guests to estimate what the cost of their care might be.

Learn More

Office Information

 

Contact Us

Call our Customer Service department at 888-477-4221 or email PFS@hshs.org.  Hours are Monday-Friday 8:00am to 4:30pm.  The fax number is 217-698-8440.