Visitor Guidelines

Updated October 5, 2022

Visiting hours: 8 a.m. - 8 p.m., 7 days a week.

The CDC still requires visitors to wear a mask at all times in health care settings and visitors should expect to be screened. Medical grade masks (non-cloth) are mandatory. 

All visitors/support persons must be over the age of 18 unless they are the parent of a child receiving care.

COVID-19 positive patients

  • Two visitors per patient per day will be allowed for COVID positive patients. As the pandemic has improved, the adequate supply of personal protective equipment (PPE) has allowed HSHS St. John’s to provide this protection to families and visitors. 
  • Visitors of COVID positive patients must check in with nursing staff before entering a room to be provided with the mandatory PPE for their safety. It is also recommended that visitors of COVID positive patients leave personal belongings at home, as purses and bags will not be allowed in the patient’s room.

Emergency department:

  • Adult patient: Two visitors who must remain in the patient's room for duration of visit.

  • Pediatric patient: Two parents and/or guardians who must stay in the patient’s room for duration of visit. 

Inpatient units:

  • Adult inpatients: Two visitors per patient per day during the hours of 8 a.m. – 8 p.m.

  • Pediatrics inpatients: Two parents or guardians allowed. Grandparents are also allowed on 5th Floor pediatrics

  • Women and infants center:  Two support persons during delivery who must stay the same for the duration of the hospital stay. After delivery, one additional day visitor  allowed per day who must remain the same throughout the stay. Also after delivery, siblings of the new baby can visit during regular visiting hours. The siblings will need to be accompanied by one of the previously approved visitors. They must come to the unit and go directly to the parents room and not walk through the hospital.

  • NICU patients: Two parents and up to four NICU Care Partners allowed. Individuals must remain the same for the duration of hospital stay. Two people are allowed in room at once.

  • End-of-life patients: Two visitors per patient per day.  Please call the hospital 217-544-6464 for guidance in specific situations. 

  • Surgery (inpatient and outpatient): Two visitors in the waiting room only for the duration of the surgical procedure.

  • Outpatient diagnostic and therapy services: Two visitors may accompany the patient or wait in designated waiting areas.  Patient receiving outpatient services are encouraged to come alone whenever possible or have visitors wait outside until services are complete.

  • Patients with intellectual and/or developmental disability or cognitive impairments: Two support persons.

These guidelines are subject to change at any time to address the health needs of our communities. By putting these guidelines into place, St. John's Hospital is exemplifying its commitment to the dignity and care of all, especially the most vulnerable among us.

Hospital leadership reminds the public that no one should visit persons in a health care facility if they have any of the following: 

  • A positive viral test within the last 10 days for SARS-COV-2,
  • Symptoms of COVID-19, or
  • Close contact with someone who has been diagnosed with COVID-19.

If the support person had COVID-19 he/she may not come to the hospital until 14 days after onset of symptoms or positive COVID-19 test AND at least 24 hours fever free with improvement in symptoms.