L.E. Phillips-Libertas Treatment Center, a service of HSHS St. Joseph’s Hospital, is proud and humbled to have received the 2020 Press Ganey Guardian of Excellence Award® for achieving and sustaining excellence in patient experience.
The Press Ganey Guardian of Excellence Award® is a nationally recognized symbol of achievement in health care. Presented annually, the award honors health care organizations that consistently perform in the top 5 percent of all Press Ganey facilities for each reporting period in the course of one year.
Toni Simonson, executive director of behavioral health for HSHS Sacred Heart and St. Joseph’s Hospitals and L.E. Phillips-Libertas Treatment Center said this is a huge honor. “This level of recognition demonstrates the intense passion our colleagues have for exceptional patient care,” she said.
L.E. Phillips-Libertas Treatment Center
has been providing evidence-based treatment for substance use disorders since 1977. The center is an active member of the Hazelden Betty Ford Patient Care Network.
Simonson said within the last year addiction and treatment experts at L.E. Phillips-Libertas Treatment Center have changed the philosophy of providing care. “We partner with our patients versus dictating or controlling treatment,” she said. “We collaborate with them which has resulted in our patients aligning with us; we walk next to them in their treatment and help guide them through it.”
The chairman and CEO of Press Ganey, Patrick T. Ryan said the caregivers of L.E. Phillips-Libertas Treatment Center touch the lives of patients and their families in profound ways. “This award reflects their deep commitment to listening to the voices of their patients,” he said. “Press Ganey is proud to partner with them in this noble work.”
Press Ganey is the health care industry’s leader in measuring, understanding and improving the delivery of patient care. Its client network includes more than 41,000 health care facilities in the United States.