Eau Claire, WI – HSHS Sacred Heart Hospital is now delivering more resources and expertise than ever before when it comes to caring for newborns. It has just launched neonatal virtual care services inside its Women and Infants Center in partnership with Children’s Minnesota, home to a neonatal team of experts caring for extremely premature babies born across three sites in St. Paul, Minneapolis and Coon Rapids. 

The neonatal virtual care features technology that allows HSHS Sacred Heart Hospital patients, families and the maternal care team to see, hear and communicate with newborn specialists at Children’s Minnesota Neonatal Intensive Care Unit. This new service allows our hospital to provide an enhanced level of care for babies who experience an unexpected medical complication that requires critical attention after delivery, such as breathing difficulties.

“The addition of this technology means we can expedite and collaborate on the highest level of care for the precious little ones who need it most,” said HSHS Sacred Heart Hospital Women and Infants Center Manager, Maria Green. “Providing care close to home is important to us and this partnership allows us to bring specially trained neonatologists from one of the country’s most highly regarded hospitals to baby’s bedside in Eau Claire in minutes while also collaborating with our hospital care team and baby’s family.”

During a virtual care encounter, a Children’s Minnesota neonatologist works with the baby’s doctor and family to develop a treatment plan.

“Our team is thrilled to be partnering with HSHS Sacred Heart Hospital to provide the best care possible to babies, with our shared goal of keeping the newborn’s care close to home whenever possible,” said Dr. Mark Bergeron, medical director of Children’s Minnesota special care nurseries and neonatal virtual care director. “This virtual care model allows us to collaborate across systems in real-time, as experts at Children’s Minnesota and HSHS work together to determine interventions needed if a newborn requires unexpected stabilization.”

Neonatal virtual care services at HSHS Sacred Heart Hospital serve as an added resource to the full-time, 24/7 care provided by the highly skilled and trained Women and Infants Center medical providers and staff and is provided at no extra cost when deemed appropriate and necessary. 

For more information about neonatal virtual care services at HSHS Sacred Heart Hospital, visit the Women and Infants Center webpage.


About HSHS Sacred Heart Hospital
HSHS Sacred Heart Hospital is sponsored by Hospital Sisters Ministries, the Hospital Sisters of St. Francis is the Founding Institute, and it is an affiliate of Hospital Sisters Health System. Since 1889, it has been meeting patient needs in western Wisconsin with the latest medical innovations and technology, together with a Franciscan whole-person healing tradition.

About HSHS St. Joseph’s Hospital
HSHS St. Joseph’s Hospital is sponsored by Hospital Sisters Ministries, the Hospital Sisters of St. Francis is the Founding Institute, and it is an affiliate of Hospital Sisters Health System. Since 1885, it has served the people of the Chippewa Falls area with health care that is high tech and high touch. Known locally for the quality of the care it provides patients, the hospital has been recognized nationally for its outstanding patient satisfaction levels.

About Hospital Sisters Health System
Hospital Sisters Health System’s (HSHS) mission is to reveal and embody Christ’s healing love for all people through our high-quality Franciscan health care ministry. HSHS provides state-of-the-art health care to our patients and is dedicated to serving all people, especially the most vulnerable, at each of our physician practices and 15 local hospitals in two states – Illinois (Breese, Decatur, Effingham, Greenville, Highland, Litchfield, O’Fallon, Shelbyville and Springfield) and Wisconsin (Chippewa Falls, Eau Claire, Oconto Falls, Sheboygan and two in Green Bay). HSHS is sponsored by Hospital Sisters Ministries, and Hospital Sisters of St. Francis is the founding institute. For more information about HSHS, visit www.hshs.org. For more information about Hospital Sisters of St. Francis, visit www.hospitalsisters.org.

Media Contact

Karen Kraus

Communications Department
HSHS Wisconsin
Office: (715) 717-4591
Cell: (715) 717-4747

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