What kind of Patient and Visitor Services can we help you find?

340B Prescription Drug Program

Supporting critical health services in our communities.

Update Your Information

Update your contact and medical information.

Worship Services

HSHS St. Joseph's Hospital Chapel

Support Services

Your primary focus should be your health.



Mail is delivered to patients daily. A hospital staff member will post outgoing mail for you. Any mail received after you have been discharged will be forwarded to your home address.

Interpretation Services


We provide professional medical interpreter services, free of charge. If you need language assistance, or are hearing impaired, please ask your nurse for help.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.

Cafeteria Hours


The cafeteria is located on the ground level the hospital and is open Monday through Friday from 7 AM until 7 PM. The cafeteria serves breakfast from 7 until 10 AM, lunch from 11 AM until 1:30 PM, and dinner from 4:30 PM until 6:30 PM. A smaller menu is offered at other times, including bagels, toast, packaged salads, and sandwiches. A vending area is also located nearby on the ground level to purchase soda, coffee, soups, pre-packaged sandwiches, and snacks 24 hours a day. Microwaves are also available.



Open and available at all times for private prayer and visits, the chapel also holds Worship services daily. Holy Communion is distributed to Catholic patients. Upon request, pastors will be called to serve patients of other denominations.

Gift Shop


Located in the main lobby of the hospital, the gift shop offers unique gifts and flowers, as well as magazines, stamps, cards, candy and personal care items. The gift shop is open Monday through Friday from 8 AM until 4:30 PM and closed Saturday and Sunday.

Lost and Found


If you have misplaced any of your belongings, please notify your nurse. You may also call 715-723-1811 to inquire about lost or found items.

Tobacco-Free Campus


No smoking is allowed in any of our facilities or grounds. Thank you for respecting our policy.

Wireless High-Speed Internet


HSHS St. Joseph's Hospital offers complimentary high sleep wireless internet access to HSHS St. Joseph's Hospital patients. This service is free of charge. As with all wireless communications, you may encounter areas where you will not be able to pick up a signal. Access to our wireless system is not guaranteed. You are responsible for knowing how to configure your own equipment. If you are experiencing technical issues or difficulties accessing the network, please refer to your business helpdesk or your laptop's manufacturer.

Configuration Information


SSID YourChoiceYourVoice

Step 1: Configure your wireless card and make sure it is in working order. Make sure that data encryption (WEP) is disabled.

Step 2: Depending on your wireless card or settings either select or enter the SSID of YourChoiceYourVoice.

Step 3: Launch your browser.

Area Accommodations


Visitor guides for the Chippewa Falls area are located in the main lobby near the Information Desk. 

View a listing of area hotels.

Safety Preparedness


Our hospital conducts various drills in patient areas so our colleagues will know how to respond in an actual emergency. If a drill is conducted in your area, please remain calm and wait for instructions. If you have any concerns about your safety in a drill or an actual emergency, please notify your nurse.

Patient and Visitor Services

Resources to make your stay easier.

Whether you’re a patient or loved one, a hospital stay is never ideal. We’re here to help you navigate the ins and outs of our hospital. Here you will find information about visiting hours, advance directives, food options, financial services and everything in between.