St. Joseph's Chippewa Falls Patients & Guests Patient and Visitor Services
St Joseph's Chippewa Falls Patients and Guests Patients and Visitors Services Nurse with woman in wheelchair

Patient and Visitor Services

We seek to provide a positive experience to all who enter our doors, patients and visitors alike. Helping you find your way around is an important part of this effort.

Look for volunteers staffing the information desk in the main lobby. They are happy to assist you. 

For More Information

Case Management: 715-717-7376

Spiritual Care: 715-717-7380

Guest Services: 715-717-7353

What kind of Patient and Visitor Services can we help you find?

340B Prescription Drug Program

Supporting critical health services in our communities.

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Update Your Information

Update your contact and medical information.

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Worship Services

HSHS St. Joseph's Hospital Chapel

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Support Services

Your primary focus should be your health.

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Mail

 

Mail is delivered to patients daily. A hospital staff member will post outgoing mail for you. Any mail received after you have been discharged will be forwarded to your home address.

Interpretation Services

 

We provide professional medical interpreter services, free of charge. If you need language assistance, or are hearing impaired, please ask your nurse for help.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.

Cafeteria Hours

 

The cafeteria is located on the ground level the hospital and is open Monday through Friday from 7 AM until 7 PM. The cafeteria serves breakfast from 7 until 10 AM, lunch from 11 AM until 1:30 PM, and dinner from 4:30 PM until 6:30 PM. A smaller menu is offered at other times, including bagels, toast, packaged salads, and sandwiches. A vending area is also located nearby on the ground level to purchase soda, coffee, soups, pre-packaged sandwiches, and snacks 24 hours a day. Microwaves are also available.

Chapel

 

Open and available at all times for private prayer and visits, the chapel also holds Worship services daily. Holy Communion is distributed to Catholic patients. Upon request, pastors will be called to serve patients of other denominations.

Gift Shop

 

Located in the main lobby of the hospital, the gift shop offers unique gifts and flowers, as well as magazines, stamps, cards, candy and personal care items. The gift shop is open Monday through Friday from 8 AM until 4:30 PM and closed Saturday and Sunday.

Lost and Found

 

If you have misplaced any of your belongings, please notify your nurse. You may also call 715-723-1811 to inquire about lost or found items.

Tobacco-Free Campus

 

No smoking is allowed in any of our facilities or grounds. Thank you for respecting our policy.

Wireless High-Speed Internet

 

HSHS St. Joseph's Hospital offers complimentary high sleep wireless internet access to HSHS St. Joseph's Hospital patients. This service is free of charge. As with all wireless communications, you may encounter areas where you will not be able to pick up a signal. Access to our wireless system is not guaranteed. You are responsible for knowing how to configure your own equipment. If you are experiencing technical issues or difficulties accessing the network, please refer to your business helpdesk or your laptop's manufacturer.

Configuration Information

 

SSID YourChoiceYourVoice

Step 1: Configure your wireless card and make sure it is in working order. Make sure that data encryption (WEP) is disabled.

Step 2: Depending on your wireless card or settings either select or enter the SSID of YourChoiceYourVoice.

Step 3: Launch your browser.


Area Accommodations

 

Visitor guides for the Chippewa Falls area are located in the main lobby near the Information Desk. 

View a listing of area hotels.

Safety Preparedness

 

Our hospital conducts various drills in patient areas so our colleagues will know how to respond in an actual emergency. If a drill is conducted in your area, please remain calm and wait for instructions. If you have any concerns about your safety in a drill or an actual emergency, please notify your nurse.

Patient and Visitor Services

Resources to make your stay easier.

Whether you’re a patient or loved one, a hospital stay is never ideal. We’re here to help you navigate the ins and outs of our hospital. Here you will find information about visiting hours, advance directives, food options, financial services and everything in between.

  340B Prescription Drug Program

  Admission Information

  Pre-registration

  Support Services

  Update Your Information

  Worship Services