Patient & Visitor Information
At HSHS St. Joseph's Hospital, we take pride in caring for you like family. It’s part of our mission to nurture you and your loved ones—from diagnosis through treatment, recovery and beyond.
Patient Discharge Information
It is very important you understand your medical condition and your discharge plan.
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Patient Privacy
Your health information is personal and we are committed to protect your privacy.
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Safety and Security
We want your stay with us to be as comfortable and safe as possible.
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340B Prescription Drug Program
This program is a vital lifeline for safety-net providers, supporting critical health services in our communities.
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What You Need to Know
Your physician will arrange for your admission to the hospital. When you arrive, you will be registered in our Admitting Office.
The main entrance is open from 5:30 am to 8:30 pm. The emergency entrance is accessible 24 hours every day. To provide a restful and safe environment, we ask family and visitors to help us with the following:
- Be considerate of other patients by keeping noise to a minimum.
- Ensure that children who visit are supervised by an adult other than the patient.
- Refrain from visiting if you have a cold, sore throat, or any contagious disease.
- Respect no visiting signs. These are only placed when patients request no visitors.
- Observe our infection prevention signs and see the nurse before entering a room if the sign requests that.
- Leave the room during tests and treatments if asked.
- Visiting may need to be limited depending on the patient's condition to promote rest and healing.
We provide professional medical interpreter services, free of charge. If you need language assistance, or are hearing impaired, please ask your nurse for help.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.
Any day is cause to celebrate, rejoice or remember someone in need of prayers and comfort. Our gift shop, located on the first floor of the hospital next to the main entrance, offers a variety of unique items at affordable prices for that special someone or occasion, including:
8 a.m. – 4 p.m., Monday through Friday. Closed Saturday and Sunday
Order by phone:
715-717-7352
Please call to place an order or learn more. Major credit cards only, please. Free delivery for patients and staff.
- beautiful flower arrangements
- balloons
- cards and more
8 a.m. – 4 p.m., Monday through Friday. Closed Saturday and Sunday
Order by phone:
715-717-7352
Please call to place an order or learn more. Major credit cards only, please. Free delivery for patients and staff.
The chapel is located on the ground floor, just south of the elevators near the main entrance. Mass times are posted outside of the Chapel.
Holy Communion is distributed to Catholic patients. Upon request, pastors will be called to serve patients of other denominations.
People of all faiths are welcome to our Chapel as a place for prayer and quiet reflection. The chapel is a gift we treasure, and we are pleased to share it with you. It symbolizes our belief that in all things God is present.
Holy Communion is distributed to Catholic patients. Upon request, pastors will be called to serve patients of other denominations.
People of all faiths are welcome to our Chapel as a place for prayer and quiet reflection. The chapel is a gift we treasure, and we are pleased to share it with you. It symbolizes our belief that in all things God is present.
Items addressed to you will be delivered to your room and outgoing mail can be mailed for you if you wish. Stationery, cards and stamps can be purchased by calling our gift shop at 715-717-7352. Any items received after you have been discharged will be forwarded to your home address.
Visitors mailing something to a patient should use:
Patient's Name
Room Number
HSHS St. Joseph's Hospital
2661 County Highway I
Chippewa Falls, WI 54729
Visitors mailing something to a patient should use:
Patient's Name
Room Number
HSHS St. Joseph's Hospital
2661 County Highway I
Chippewa Falls, WI 54729
Every room has a telephone. You can make direct calls outside the hospital by first dialing 9 and then the number. For long distance, you will need the assistance of the hospital operator. Charges for long distance calls will be billed to your home phone. Anyone who wishes to call you directly can obtain your number from our information desk at 715-717-4123.
Please call extension 5456 anytime you would like to request additional cleaning or reschedule the usual daily cleaning to a more convenient time for you. Our regular cleaning services are available daily until 11 p.m.; however our housekeeping department remains available around-the-clock for special needs.
HSHS St. Joseph's Hospital offers complimentary high sleep wireless internet access to HSHS St. Joseph's Hospital patients. This service is free of charge. As with all wireless communications, you may encounter areas where you will not be able to pick up a signal.
Access to our wireless system is not guaranteed. You are responsible for knowing how to configure your own equipment. If you are experiencing technical issues or difficulties accessing the network, please refer to your business helpdesk or your laptop's manufacturer.
Access to our wireless system is not guaranteed. You are responsible for knowing how to configure your own equipment. If you are experiencing technical issues or difficulties accessing the network, please refer to your business helpdesk or your laptop's manufacturer.
Please refrain from using tobacco products while you are on hospital grounds. As a leading provider of healthcare services, HSHS St. Joseph's Hospital is committed to providing a healthy environment for patients, visitors, physicians, volunteers and employees. We appreciate your cooperation with our request.
Now is the perfect time to start being smoke free. Here are some tools to help:
Now is the perfect time to start being smoke free. Here are some tools to help:
- Visit the American Lung Association’s free “Freedom from Smoking” individual online program at www.ffsonline.org.
- Call the Wisconsin Tobacco Quit Line for professional counseling services at 1-800-QUIT-NOW (784-8669).
Our security department maintains a lost and found service for our patients, visitors and employees. For service, please consult your nurse or call hospital security at 715-723-1811.
If you experience any pain as a result of your illness, injury or procedure, please tell your nurse.