Please follow the following guidelines before you arrive at the hospital:

  • Stay home if you are not feeling well
  • Understand our visitor policy; click here to read the visitor policy
  • Please allow extra time for COVID-19 symptom screening and exposure upon arriving at the hospital
  • Plan to bring food and beverages as needed, or plan to order room service from a patient room

Once you arrive at the hospital, you must follow these guidelines:

  • Wear a facemask that covers the nose and mouth at all times
    • A mask will be provided if needed
    • The mask remains on for duration of your visit, including in the hospital rooms, hallways and elevators
  • Use hand sanitizer to clean your hands
    • Upon entering the hospital (available at screening point)
    • Upon entering a patient room
    • Prior to exiting a patient room (or wash thoroughly with soap and water)
  • Remain in patient room or in space designated by hospital colleague
    • Visitors are not permitted in the cafeteria or in hallways except when en route to a destination
  • Please ask a hospital colleague which restroom to use if one is not available in the patient room
  • Ask the nurse or hospital colleague any questions you may have—we are happy to give you an update you on your loved one

We encourage visitors for emotional support and recovery.


The main entrance is open from 5:30 am to 8:30 pm. The emergency entrance is accessible 24 hours every day. To provide a restful and safe environment, we ask family and visitors to help us with the following:

  • Be considerate of other patients by keeping noise to a minimum.

  • Ensure that children who visit are supervised by an adult other than the patient.

  • Refrain from visiting if you have a cold, sore throat, or any contagious disease.

  • Respect no visiting signs. These are only placed when patients request no visitors.

  • Observe our infection prevention signs and see the nurse before entering a room if the sign requests that.

  • Leave the room during tests and treatments if asked.

  • Visiting may need to be limited depending on the patient's condition to promote rest and healing.

Tobacco-Free Campus.


HSHS St. Joseph's Hospital is a tobacco-free campus. No smoking is allowed in any of our facilities or parking areas. Thank you for respecting our policy.

Latex-Free Campus


HSHS St. Joseph's Hospital is a latex-safe facility. Latex is a common allergen and can cause severe reactions to patients, visitors and colleagues. Therefore, latex balloons are not allowed within any of our facilities.

Mail Delivery


Our volunteers will deliver mail to you daily. Mail and flowers should be addressed to:

Patient's Name
Room Number
HSHS St. Joseph's Hospital
2661 County Highway I
Chippewa Falls, WI 54729

Order Flowers 


Our Hospital Gift Shop offers a unique selection of floral arrangements for purchase. You may call and place an order directly by phone, for delivery to a hospitalized patient. Major credit cards only, please. 

Call 715-717-7352 to order.