(HIGHLAND, IL) – The Illinois Critical Access Hospital Network (ICAHN) recently recognized St. Joseph’s Hospital Highland for its ongoing commitment to exceptional quality of care.

As part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program (MBQIP), St. Joseph’s Hospital Highland and other critical access hospitals were asked to voluntarily participate in four defined domains of quality outcomes. These four domains include: Patient Safety/Inpatient; Patient Engagement; Care Transitions; and Outpatient Measures.

“Often, in rural hospitals, having a devoted staff member to abstract and submit this data can be both time-consuming and burdensome,” said Angie Charlet, ICAHN Director of Quality, Educational Services, and Compliance. “This hospital realizes how important quality of care and an engaged staff is for its patients…From its top leadership on throughout the facility, each strives for continued quality on a daily basis.”

St. Joseph’s Hospital was recognized for its quality of care outcomes (for participating in all measures in all four domains), for demonstrating top performance over two quarters in any domain (as is demonstrated by a >95 percent quality score), and for achieving a ‘Five-Star’ HCAHPS Rating. The Center for Medicare and Medicaid Services (CMS) created the HCAHPS Star Ratings for consumers to more quickly and easily access the patient experience of care information provided on the Hospital Compare web site. Star ratings also allow consumers to more easily compare hospitals.

“We are very proud of our team for achieving this level of excellence in health quality,” said John Ludwig, St. Joseph’s President and CEO. “This is truly a team effort that recognizes our dedication to delivering a health care experience that our patients and staff can be proud of.”

Media Contact

Ashley Gramann

Manager, Communications
HSHS Illinois
Office: (618) 526-5439
ashley.gramann@hshs.org

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