St. Joseph's Hospital - Highland Services Emergency Care Emergency Room Expectations Emergency Room Expectations Shorter wait times and better care. HSHS St. Joseph's Hospital in Highland has achieved a top 9% Emergency Department patient satisfaction rating out of more than 2,000 hospitals nationwide from Press Ganey & Associates. Here you'll find cutting-edge emergency care, in an emergency department built for quick response and efficient care: Private exam rooms Located next to Medical Imaging Services and Surgery Services for faster access to imaging services vital to emergency care Two separate entrances: A walk-in entrance in the rear southwest corner of the hospital (off of the Poplar Street entrance) An ambulance entrance (also located off of Poplar Street entrance) for improved traffic flow On-site helipad Decontamination facility for rapid response to any hazardous material accident Family-centered, comfortable waiting areas with maximum privacy for patients and families Ample parking and easy access For more information, call 618-651-2920. In an emergency, always dial 911.