Hospital Sisters Health System (HSHS) and each of its individual ministries, including HSHS St. Mary’s Hospital, have been named “Most Wired” by the 19th Annual Health Care’s Most Wired® survey, released today by the American Hospital Association’s (AHA) Health Forum. The survey showed that technology is making it easier for patients and providers to interact. The investments hospitals and health systems, such as HSHS, have made in technology has been shown to improve communication, safety and patient-provider relationships. Furthermore, these new tools are helping patients become more actively involved in their care and maintaining their health.
HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2017, is published annually by Health & Hospitals Networks (H&HN). The 2017 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 698 participants, representing an estimated 2,158 hospitals — more than 39 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. Health care organizations must meet specific requirements of each of these four areas to be named “Most Wired.”
“Our dedicated and knowledgeable IT team at HSHS has worked tirelessly to bring the most advanced technology to our hospitals and clinics for our patients,” Mary Starmann-Harrison, HSHS President and CEO, said. “We have successfully integrated technology into every part of our health system, from patient care to our administrative operations. I’m extremely proud of our IT team and for this recognition that they have deservedly earned.”
In recent years, HSHS has leveraged technology to give patients several treatment options, which is especially critical in small, rural communities when seconds count. For instance, the “tele-stroke care” program provides quick access to neurology specialists that may be more than 100 miles away. In the first three years of the tele-stroke care program, more than 1,500 emergency room stroke patients in Illinois received the critical care they needed to recover from potentially life-threatening and debilitating strokes. HSHS technology initiatives also include virtual health care visits through the HSHS Medical Group’s Anytime Care 24/7 application, where patients can connect with providers in the comfort and privacy of their own home through their computer or mobile device.
In addition to telehealth technology, HSHS has taken measures to ensure the security of patient information through the use of intrusion detection systems, and is transforming care delivery with the knowledge gained from data and analytics.
“Our technology initiatives have really strived to focus on patient-centered and patient-first care,” Dr. Ray Gensinger, HSHS Chief Information Officer said. “Technology has enabled us to serve patients and deliver high-quality health care like never before. Our efforts are cost-effective and convenient for the patients, which is the top priority.”
Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.