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Alert HSHS Western Wisconsin Closure Information Learn More

HSHS Sacred Heart Hospital and HSHS St. Joseph’s Hospital Closure Information

It is with a heavy heart that we announce that HSHS Sacred Heart Hospital and HSHS St. Joseph’s Hospital, and Prevea’s Western Wisconsin health centers are closing. St. Joseph’s Hospital and Sacred Heart will close around the end of the first quarter of 2024 and our Prevea partners on or before April 21, 2024, in Western Wisconsin.

Like many health systems, we have had to grapple with the lingering impacts of the pandemic, the effects of inflation, workforce challenges and other industry-wide trends.

As a result of these persistent operational challenges and after thorough consideration, we have made the difficult yet necessary decision to exit the Western Wisconsin region and focus our efforts on our Eastern Wisconsin and Illinois operations.

Dear Patients:

We understand this news is concerning, disappointing, and even distressing to some of you. Our team is committed to providing you with information and resources to support the transition of your care.

We want to assure you that we remain dedicated to ensuring you have access to timely, safe, and high-quality care in your community.

If you have questions about your care or upcoming procedures and appointments, as well as any concerns regarding your patient care plan, we encourage you to reach out to (888) 307-7099. In case of an emergency, call 911.

FAQs

We are conducting a careful wind-down of operations at Sacred Heart, St. Joseph’s, and Prevea
Health centers in Western Wisconsin over the next 3 months.

If you have an emergency, you should contact 911.
There is no immediate change for residents living in our St. Francis apartments. We have informed them that HSHS is seeking a buyer for the property. In the meantime, services we provide will continue during the transition. We will continue to offer an optional noon meal onsite, Monday through Friday. We also are advising residents of additional meal service options available to them, including Eau Claire Meals on Wheels, and our resident manager is available to help them sign up for that service if they choose. Residents will continue to receive other services from Sacred Heart, including maintenance services and common area WIFI.
HSHS, along with your providers, will attempt to assist you with your questions and plans for your
ongoing health care needs.
You will continue to have access to medical records via MyChart for care received at HSHS
Sacred Heart Hospital and HSHS St. Joseph’s Hospital. In addition, HSHS will help transition
your medical records to a new facility or provider upon request and completion of an authorization
form or submission via MyChart.
 
Requests for records may be sent to:

HSHS Sacred Heart Hospital
HIM Department
900 W Clairmont Ave., Eau Claire, WI 54701

HSHS St. Joseph’s Hospital
HIM Department
2661 Co Hwy I, Chippewa Falls, WI 54729
 
Records may also be requested by calling the HIM Department at (920) 433-8172 or by clicking
here: www.hshs.org/about-us/medical-records
HSHS St. Joseph’s Hospice (Chippewa Falls) will close March 22, 2024.
If you have any further questions, please call (888) 307-7099.
HSHS St. Joseph Hospital and HSHS Sacred Heart Hospital will close on or before April 21, 2024. Most procedures scheduled at HSHS Sacred Heart Hospital after January 22, 2024 will be cancelled in preparation for the anticipated closures. Patients are directed to their provider to assist with your transition of care.