HSHS Medical Group Patient Resources Patient Resources Your Rights and Protections Against Surprise Medical Bills HSHS Hospitals and Affiliates 15 hospitals and an integrated physician network Learn More Financial Assistance Program Worried About Your Ability to Pay? Learn More HSHS Insurance Plans Patient Financial Services Learn More MyChart View Your Health Records From Your Computer or Mobile Device Learn More Mental Health & Opioid Resource Guides Decatur Area Effingham Area Southern Illinois Area Springfield Area HSHS Medicare Resources Is Medicare Advantage the right choice for you? With enhanced benefits, Medicare Advantage allows you to customize a program to fit your needs. Visit our Medicare Resource page for more information. Patient Refunds Any refund of credit balances of less than $5.00 must be requested by calling (217) 528-0414. If you do not wish your refund to be in the form of a prepaid debit card, please request that a check be issued.