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HSHS Updates

To our valued patients and communities

Woman tapping on tablet screen with laptop in background Woman tapping on tablet screen with laptop in background

Current update

October 26, 2023

Our vision is to provide exceptional care centered on the whole person. As we worked to restore our systems following the August cybersecurity incident, HSHS colleagues and clinicians, along with our partners including Prevea Health, honored that vision by ensuring our patients could receive the care and services they needed as quickly and as safely as possible. 

Now, we are actively reviewing the data potentially impacted by the incident – a process that takes time. We are committed to ensuring the review is thoughtful and thorough. As part of the data review process, today, October 26, in accordance with applicable laws and regulations, we began notifying individuals whose information may have been involved. We will be notifying individuals on a rolling basis as our review process progresses. Any individual whose information was involved will receive a letter from the HSHS System Privacy Officer, mailed to the individual’s address we have on file. This letter will provide important and relevant information, including the support we are providing.

We deeply value the trust our communities place in us to provide them with compassionate care and healing. Thank you for your steadfast patience as we continue this process with attention, care and diligence.