hshs logo
« Patients & Guests

Medical Records

It’s easy to request a copy of your medical records or birth certificate for you or your dependent. Or sign up for MyHSHS to view records from your computer or mobile device.

Male provider in white coat reviews patient medical records while patient is in the background Male provider in white coat reviews patient medical records while patient is in the background

How do I get a copy of my medical records?

To obtain copies of your medical records, download and complete our Authorization Form.

Then complete the authorized request through the following options:

  • Call or visit our Health Information Department at 217-324-8528. We are open from 8 a.m. to 4:00 p.m., Monday through Friday. A photo identification will be requested to release copies of medical records.
  • Fax a request or authorization form to 217-324-8710. 
  • Access the MyChart portal and request records sent to your portal account.

Download our authorization form here

Birth Certificate Requests

Please contact the Montgomery County Clerk's Office with birth certificate requests. Call (217) 532-9539, or click here. 

Provider and patient smile and review chart together

View Your Health Records From Your Computer or Mobile Device

MyHSHS is a free, online personal health record that you can securely access from your home computer, laptop, mobile device or smart phone.

Proxy access to your family's records. Click here for a copy of the proxy access consent form.