It’s easy to request a copy of your medical records or birth certificate for you or your dependent. Or sign up for MyHSHS to view records from your computer or mobile device.
How do I get a copy of my medical records?
To obtain copies of your medical records, download and complete our Authorization Form.
Then complete the authorized request through the following options:
Call or visit our Health Information Department at 217-324-8528. We are open from 8 a.m. to 4:00 p.m., Monday through Friday. A photo identification will be requested to release copies of medical records.
Fax a request or authorization form to 217-324-8710.
Access the MyChart portal and request records sent to your portal account.