Update For more information about HSHS and Aetna Illinois click here

Medical Records

It’s easy to request a copy of your medical records or birth certificate for you or your dependent. Or sign up for MyHSHS to view records from your computer or mobile device.

Male provider in white coat reviews patient medical records while patient is in the background Male provider in white coat reviews patient medical records while patient is in the background
Filling out a form

Medical record requests

Step 1

Download and complete our Authorization Form.

Step 2

Then complete the authorized request through the following options:

  • Call or visit our Health Information Department at 618-651-2611. We are open from 8 a.m. to 4:30 p.m., Monday through Friday. They are located on the 2nd Floor to the left at the end of the hallway. A photo identification will be requested to release copies of medical records.
  • Fax a request or authorization form to 618-651-2615. 

Provider and patient smile and review chart together

View Your Health Records From Your Computer or Mobile Device

MyHSHS is a free, online personal health record that you can securely access from your home computer, laptop, mobile device or smart phone.

Proxy access to your family's records. Click here for a copy of the proxy access consent form.