Good Shepherd Hospital Patients & Guests Visitor Guidelines

Visitor Guidelines

Visitor restrictions put in place at HSHS Illinois hospitals have been updated due to a decline in COVID-19 numbers in central and southern Illinois. Visitors will still be required to wear a mask at all times while in the hospitals and should expect to be screened. 

Visitor Guidelines effective August 13, 2021

  • Visitors under the age of 18 continue to be prohibited, unless they are the parent of a child receiving care.
  • Emergency Department:
    • Adult patient: One visitor who must remain in the patient’s room for duration of visit. 
    • Pediatric patient: Two parents and/or guardians who must stay in the patient’s room for duration of visit.
  • Inpatient units:
    • Adult inpatients: One visitor per patient per day during the hours of 8 a.m. - 8 p.m.
    • Pediatric inpatients: Two parents or guardians allowed.
    • Women and infants center: Two support persons during delivery and one who must stay the same for the duration of the hospital stay.
    • NICU patients: Two parents and two care partners allowed. Individuals must remain the same for the duration of the hospital stay. Two people are allowed in the room at once.
    • End-of-life patients: Two visitors per patient per day. Please call the hospital for guidance in specific situations.
  • Surgery (inpatient and outpatient):
    • One visitor in the waiting room only for the duration of the surgical procedure.
  • Outpatient diagnostic and therapy services:
    • One visitor may accompany the patient or wait in designated waiting areas.
    • Patients being provided outpatient services are encouraged to come alone whenever possible or have visitors wait outside until services are complete.
  • Patients with intellectual and/or developmental disability or cognitive impairments:
    • One support person.
  • No visitors allowed for patients under investigation for possible COVID-19 diagnosis and those confirmed positive for COVID-19.