Visitor Guidelines

Effective April 6, 2022

Emergency Department

  • Adult patient: Two visitors who must stay in the patient’s room for duration of visit.
  • Pediatric patient: Two parents and/or guardians who must stay in the patient’s room for duration of visit.


Inpatient Units

  • Adult inpatients: Two visitors per patient per day during the hours of 8 a.m. - 8 p.m.
  • Pediatric inpatients: Two parents or guardians allowed.
  • Women and infants center: Labor: Two support persons during delivery who must remain the same for the duration of the hospital stay.
  • End-of-life patients: Two visitors per patient per day. Please call the hospital (217-324-2191) for guidance in specific situations.


Surgery (inpatient and outpatient): Two visitors in the waiting room only for the duration of the surgical procedure.

Outpatient diagnostic and therapy services: 

  • Two visitors may accompany the patient or wait in designated waiting areas.
  • Patients being provided outpatient services are encouraged to come alone whenever possible or have visitors wait outside until services are complete.


Patients with intellectual and/or developmental disability or cognitive impairments: Two support persons.




COVID-19 positive patients
Two visitors per patient per day will be allowed for COVID positive patients. Visitors of COVID positive patients must check in with nursing staff before entering a room to be provided with the mandatory personal protective equipment (PPE) for their safety. As the pandemic has improved, the adequate supply of PPE has allowed St. Francis to provide this protection to families and visitors. It is also recommended that visitors of COVID positive patients leave personal belongings at home, as purses and bags will not be allowed in the patient’s room.


Visitors can enter the main lobby from 6 a.m. to 4 p.m. Monday-Friday and use the emergency department entrance when main entrance is closed.

Approved visitors/support persons must be over the age of 18.

Hospital leadership reminds the public that no one should visit persons in a health care facility if they have any of the following: 

  • A positive viral test within the last 10 days for SARS-COV-2,
  • Symptoms of COVID-19, or
  • Close contact with someone who has been diagnosed with COVID-19.