« Patients & Guests

Medical Records

It’s easy to request a copy of your medical records or birth certificate for you or your dependent. Or sign up for MyHSHS to view records from your computer or mobile device.

Male provider in white coat reviews patient medical records while patient is in the background Male provider in white coat reviews patient medical records while patient is in the background
Filling out a form

Medical record requests

Step 1

Download and complete our Authorization Form.

Step 2

The complete the request through the following options:

  • Call our Health Information Department at 217-774-3961, ext. 1021. We are open from 8 a.m. to 4:30 p.m., Monday through Friday.
  • Fax a request or authorization form to 217-774-6407..
Download the Authorization Form
Provider and patient smile and review chart together

View Your Health Records From Your Computer or Mobile Device

MyHSHS is a free, online personal health record that you can securely access from your home computer, laptop, mobile device or smart phone.

Proxy access to your family's records. Click here for a copy of the proxy access consent form.


Birth certificate requests

For official birth certificate records of babies born at HSHS Good Shepherd Hospital, visit the Shelby County Clerks office.