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HSHS St. Francis recognized as a leader in employee experience

January 23, 2024 

HSHS St. Francis Hospital recently announced that it has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in health care experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in employee experience.

As a winner of the Press Ganey HX Guardian of Excellence Award®, St. Francis Hospital is in the top 5% of health care providers in delivering employee experience in the last year. This achievement reflects the steps HSHS and St. Francis Hospital have taken to demonstrate respect for colleagues by offering enhanced insurance benefits, family leave options, salary adjustments, professional development opportunities, physical and mental health improvement programs, and overall recognizing colleagues for the care they provide each day.

Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

"In prioritizing the well-being of both their patients and dedicated staff on a daily basis, HSHS St. Francis Hospital exemplifies dedication to their workforce and the communities they impact," said Patrick T. Ryan, CEO and chairman at Press Ganey. "We applaud HSHS St. Francis Hospital’s compassion, empathetic approach, and the genuine human connections they forge within the clinical health care landscape. It's a privilege for us to collaborate with them as we applaud their remarkable accomplishments." 

President and CEO of St. Francis Hospital Jim Timpe shared, “It is truly an honor for our facility to be recognized for excellence in employee experience as our colleagues are our number one asset. It is gratifying to know our colleagues feel supported by our organization as we couldn’t be prouder of the care that they provide the community.”

In addition to HSHS St. Francis Hospital, other hospitals in Hospital Sisters Health System that have achieved the 2023 Press Ganey Guardian of Excellence Award for employee or physician experience are HSHS St. Nicholas Hospital in Sheboygan, Wisconsin (employee experience - Ambulatory Care); and HSHS St. Clare Memorial Hospital in Oconto Falls, Wisconsin (physician experience). 

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HSHS St. Francis recognized as a leader in employee experience
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