Visitor Guidelines For more information about updated Seasonal Visitor Guidelines click here.

Visiting Hours

Visitor restrictions are subject to change at any time to address the health needs of our communities in central and southern Illinois.

Daily visiting hours are from 8 a.m. to 8 p.m. 

Visitors are welcome 24 hours a day with department approval. Exceptions are the intensive care units, pediatrics and the women and infants center.

General visiting hours are from 8 am to 8 pm.  Visitation in high-risk areas or for patients with communicable diseases will be at the discretion of department leadership. Similarly, departmental leadership may restrict the number of visitors at any point for the safety of patients and colleagues.

Children under the age of 18 must be with an adult at all times.

Threatening or aggressive behavior will not be tolerated. Our hospital is a safe and healing environment. Disruptive persons will be asked to leave our facility.

Masking

Wearing a mask is optional for most patients and visitors. Please understand that there are some exceptions when masking will still be required in our HSHS facilities in Illinois.

Masks are still required for patients and visitors who: 

  • May have respiratory illness, or symptoms similar to COVID or the flu.
  • Have been exposed to someone with COVID in the last 10 days.
  • Work or live in an area that is experiencing a COVID outbreak.
  • Visit or care for patients who are in isolation. 

Additionally, patients may request that anyone in their care team wear masks in certain situations and we will respect and honor their wishes.

As we continue to monitor community transmission levels of all respiratory illnesses, HSHS reserves the right to require masking at any time, should community transmission levels change.

Medical-Surgical/Intensive Care

General visiting hours are 8 a.m. to 8 p.m., but are flexible to meet the patient and family needs. Visiting hours are at the discretion of the nurse and/or provider.

Visitors can be limited per patient or family request.

Family members or support person visitation: 24 hours access with patient approval.

The number of visitors at one time in a patient's room may be limited at the discretion of the department leader and/or house supervisor.

Maternity

Designated support person may have 24 hour access with patient approval. Siblings of the baby may be in the room if accompanied by an adult support person. Immediate family members or significant others who provide support, care and decision making are not considered visitors.

Pediatrics

Parents of the patients are not considered visitors and are encouraged to stay with the child around-the-clock, if so desired.