Billing Information 

* Hospital Sisters Health System (HSHS) constantly works to enhance the quality of care we provide to our patients while also working to reduce costs and deliver efficient care.

If you are a participant in a Cigna commercial health plan, you may have recently been contacted by Cigna or your medical provider about ongoing contract negotiations between your health care provider and Cigna.  

Since spring of 2019, Hospital Sisters Health System (HSHS) has been working with Cigna in good faith to negotiate an agreement that would ensure continued care of those in our community and provide reimbursement that fairly covers the health care provider’s cost of delivering high quality care. Unfortunately, an agreement has not yet been reached.

If a contract is not reached by March 31, 2020, this means that HSHS St. Elizabeth's, along with any affiliated HSHS Medical Group providers, will be considered out-of-network for health services* you receive on or after this date.  

We encourage you to contact your employer’s benefits department to discuss plan options that will allow you to have in-network access to your local hospital.  You are also encouraged to contact Cigna directly using the phone number listed on the back of your insurance card to identify medical providers and facilities in your area who accept Cigna.

We remain hopeful that an agreement will be reached in the near future.