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Patients & Guests

Whether you’re a patient or loved one, a hospital stay is never ideal. We’re here to help you navigate the ins and outs of our hospital. Here you will find information about visiting hours, food options, financial services and everything in between.

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Advance Directives

You have the right to make decisions about the health care you get now and in the future.

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eCheck-In

Online pre-registration for your appointments, deliveries or procedures

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Medical Records

Request a copy of your medical records

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Patient Financial Services

We're here to help you navigate insurance, billing and more

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MyHSHS Patient Portal

Access your health record online

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Patient welcome

Thank you for entrusting your health care needs to our team of health care professionals. 

HSHS St. Elizabeth’s has been meeting the health care needs of our community for over 145 years and we continue making great strides in patient satisfaction and quality scores. We are now at top performance levels in the country in publicly reported surveys. Our staff is dedicated to providing high-value, region leading health care to you and your family. We offer many amenities to make your stay as a patient as satisfactory as possible, and strive to ensure your visiting family and friends feel welcome and cared for, as well. 

View our Patient Guide online

More Information

Patient Advocacy

ENSURING YOUR SAFETY AND WELL-BEING

Patient Safety Officer

St. Elizabeth’s Hospital employs a Patient Safety Officer to help ensure the well-being and safety of hospital patients, visitors, volunteers and staff. If you have concerns about hospital services or questions about your treatment during your stay, you may contact the Patient Safety Officer. The department manager may also be asked for assistance.

Hospital Safety Tips

  • Be active in your care. Maintain a list of questions you’d like answered by your doctors and nurses. Participate in your healthcare decisions and insist upon fully understanding your care and the plan for your treatment.
  • Never remove your armbands. Armbands help ensure accurate patient identification and, by their color, provide visual alerts to our staff regarding special healthcare concerns. Staff will check your armband each time you are given medicine or have a procedure. If they do not, insist upon it.
  • Leave your valuables at home. Bring only the items that you need during your stay. You will be asked to complete a Belongings Sheet at the time you enter the hospital, each time you change rooms and at your discharge.
  • Bring a list of current medications. Include the name, strength, frequency and time of day you take them.
  • Wash your hands. Handwashing is the best way to limit the spread of germs. Staff may use the antibacterial gel located in each room. If they don’t, ask them to wash their hands before caring for you.
  • Understand your discharge instructions. Don’t leave until you fully understand your medications, your need for follow-up appointments and other information pertaining to your specific healthcare needs.