Current guidelines

Effective March 16, 2021

Emergency Department

  • Adult patient: One approved support person* for the entire stay in the emergency department.
  • Pediatric patient: Two parents and/or guardians for the entire stay in the emergency department.

Inpatient units:

  • Adult inpatient: One visitor per day between the hours of 8 a.m. and 8 p.m.
  • Pediatric inpatients: Two parents or guardians allowed.
  • End-of-life patients: Special arrangements made on a case-by-case basis.
  • Patients with intellectual and/or developmental disability or cognitive impairment: One support person.

Outpatient appointments and/or procedures:

  • Adult and pediatric patients: One approved* adult support person may be with the patient during the procedure or clinical visit.

* Approved support persons must be over the age of 18 and will continue to be screened upon entering the facility for COVID-19 symptoms and exposure. Support persons who have any of the following symptoms or are not feeling well will NOT be allowed to visit:

  • Fever (greater than 100.0F) or chills
  • Difficulty breathing or shortness of breath
  • Cough
  • Sore throat
  • Loss of sense of taste or smell
  • Exposure to a known COVID-19 person the past 14 days.
  • If the support person had COVID-19 he/she may not come to the hospital until 14 days after onset of symptoms or positive COVID-19 test AND and least 24 hours fever free with improvement in symptoms.

Visitor Considerations

If you know someone in the hospital, we do encourage you to call their room for a telephone visit, use your cell phones to text, call or video chat with them.  

Loved ones can be checked on by calling St. Joseph’s Hospital Highland at 618-651-2600. An operator will connect you to patients’ rooms after you provide some information.
Family and support persons should make sure to provide the nursing staff with their contact information.

Having the support of your family and friends is an important part of the healing process. While we do our best to accommodate those visiting our hospital, the well-being and safety of our patients is our number one concern.