Current guidelines

Emergency Department

  • Adult patient: Two visitors who must stay in the patient's room for duration of visit..
  • Pediatric patient: Two parents and/or guardians who must stay in the patient's room for duration of visit.

 

Inpatient units:

  • Adult inpatient: Two visitors per patient per day during the hours of 8 a.m. and 8 p.m.
  • Pediatric inpatients: Two parents or guardians allowed.
  • End-of-life patients: Two visitors at a time.

 

Surgery (inpatient and outpatient): Two visitors in the patient’s room for the duration of the surgical procedure. 

Outpatient diagnostic and therapy services: Two visitors may accompany the patient or wait in designated waiting areas. 

Patients with intellectual and/or developmental disability or cognitive impairments: Two support persons. 

 

COVID-19 positive patients
Two visitors per patient per day will be allowed for COVID positive patients which is the same as the hospital’s guidelines for inpatient units. As the pandemic has improved, the adequate supply of personal protective equipment (PPE) has allowed HSHS St. Joseph’s to provide this protection to families and visitors. 

Visitors of COVID positive patients must check in with nursing staff before entering a room to be provided with the mandatory PPE for their safety. It is also recommended that visitors of COVID positive patients leave personal belongings at home, as purses and bags will not be allowed in the patient’s room.

Approved support persons must be over the age of 18 and will continue to be screened upon entering the facility for COVID-19 symptoms and exposure. Support persons who have any of the following symptoms or are not feeling well will NOT be allowed to visit:

  • A positive viral test within the last 10 days for SARS-COV-2,
  • Symptoms of COVID-19, or
  • Close contact with someone who has been diagnosed with COVID-19.

Visitor Considerations

If you know someone in the hospital, we do encourage you to call their room for a telephone visit, use your cell phones to text, call or video chat with them.  

Loved ones can be checked on by calling St. Joseph’s Hospital Highland at 618-651-2600. An operator will connect you to patients’ rooms after you provide some information.
 
Family and support persons should make sure to provide the nursing staff with their contact information.

Having the support of your family and friends is an important part of the healing process. While we do our best to accommodate those visiting our hospital, the well-being and safety of our patients is our number one concern.