Medical Supply and Equipment Programs
How to place an order for medical supplies and equipment.
There are two ways Hospital Sisters Mission Outreach distributes medical supplies and equipment: through 40-foot containers that are shipped internationally, or hand-carry orders that people within the United States who are going on medical mission trips can either order for shipment before travel, or pick up from our warehouse in Springfield, Illinois.
The first step is to complete a container or hand-carry application. Please see the process below to apply.
Note: for any questions please see our FAQ section at the bottom of the page.
After submitting the application you will receive verification it was submitted.
IMPORTANT ANNOUNCEMENT
Temporary Pause on Hand-Carry Shipments at Mission Outreach
Because of a large construction project on our campus, Mission Outreach will not ship hand-carry orders from Friday, November 20 through Monday, January 11.
During this time, no hand-carry orders will be processed for shipment due to our upcoming building expansion and the relocation of our operations.
We appreciate your patience and understanding as we make these improvements to better serve you in the future.
Hand-carry operations will resume on Monday, January 11.
If you have questions or would like further information, please email [email protected] Thank you for your continued support!
Container Application Process
Once Mission Outreach processes the application, a conference call will be scheduled via Zoom to discuss the application, funding, and a timeline for completion. The port of entry will be determined, and a shipping quote will be obtained.
A shipping and handling quote is generated and sent to the organization. The customer will be given full access to the online inventory system to shop for supplies and equipment, with the support of our Biomedical and Recipient Services team.
Final contents are confirmed by Mission Outreach and the customer. An invoice is created, and once shipping and handling fees are paid, the container of requested medical supplies and equipment departs from Mission Outreach to the international destination.
Hand Carry Application Process
A hand carry application must be submitted for all orders.
Once Mission Outreach processes the application, we will send you an invite to access our online store.
We prefer a minimum of 30 days prior to the need by date for pickup or delivery of orders to allow for selecting and preparing the order.
When the order is complete, a packing list will be sent for final approval and a shipping and handling fee quote can be provided. Upon approval from the customer, a final invoice will be generated for the shipping and handling fees.