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Visitor Guidelines

Thank you for all that you do to keep our patients and colleagues safe. It is important to note that we have visitor restrictions in place for this very reason.

A patient is in bed with a loved one holding their hands A patient is in bed with a loved one holding their hands

Important Information for Hospital Visitors

Please respect “No Visitor” and “Check at the Nurse’s Station Before Visiting” signs when they are posted. If you have any questions, ask a staff member at the Nurses Station.

The length of your visit should be determined by how the patient is feeling. If you have cold, flu symptoms, are not feeling well, or have been recently exposed to a communicable disease, it is better to call the patient than visit. If you feel that it is necessary to visit the patient, please request a mask from the nurse or Patient Registration on First Floor, to wear at all times while you are in the hospital.
Please follow the following guidelines before you arrive at the hospital:
  • Stay home if you are not feeling well
  • Understand our visitor policy; click here to read the visitor policy
  • Please allow extra time for COVID-19 symptom screening and exposure upon arriving at the hospital
  • Plan to bring food and beverages as needed, or plan to order room service from a patient room


Upon leaving the hospital, please:
  • Save any phone numbers you might need for getting updates on your loved one
  • Clean your hands before leaving the patient room
  • Be safe!
Visits from family and friends may be “good medicine” for you and your child, so we encourage guests.

However, we ask that they follow these guidelines while they’re visiting:
  • No smoking anywhere on hospital grounds.
  • Wear shirts and shoes at all times.
  • Guests with colds, sore throats or any contagious diseases should check with your child's nurse before visiting.
  • Maintain quiet behavior and avoid unnecessary noise.
  • Guests may be asked to leave the room during tests or treatments, or when the doctor or nurse needs to see your child.
Thank you for your cooperation!
Patient and visitor parking lots are provided at the Superior Avenue entrance to the hospital. Reserved parking spaces are posted in these lots for our special needs patients and visitors. Please honor the parking restrictions posted.
The hospital Chapel on the First Floor is available to all denominations and is open 24-hours a day. Mass times are posted outside of the Chapel, or ask your caregiver about Mass times.
HSHS St. Nicholas has a lovely ground level Healing Garden located near the Taylor Drive entrance adjacent to the hospital’s Chapel. The Healing Garden is designed for quiet contemplation for patients, families and visitors. It features a statue of St. Francis of Assisi, outdoor seating, and beautiful trees, shrubs, and flowers.
The Gift Shop is located on the First Floor in the Superior Avenue Lobby. Please check with your nurse before bringing gifts of food, drink or flowers.
Visitors staying overnight are encouraged to be involved with the rest and recovery of the patient. If for any reason HSHS St. Nicholas Hospital staff believe overnight visitors will impede the recovery of the patient or staff’s ability to deliver safe and adequate care, visitors may be asked to leave. Anyone under the age of 18 must be supervised at all times by an adult other than the patient. Overnight guests are not the responsibility of HSHS St. Nicholas Hospital staff.
A nurturing environment is important to health and healing. When a loved one is in the hospital, family members and friends can provide important support during the hospital stay and after the return home. We find that when family or friends are active in a patient’s care, recovery is faster and the return home is easier.

HSHS St. Nicholas’s Partners in Caring Program offers this support. Patients are encouraged to select one individual who will be their Partner in Caring. This person will receive a badge that identifies him/her as a Partner in Caring for the length of the patient’s stay. If you are interested in this program, please ask your nurse.