St. Elizabeth's Patients & Guests Visiting Hours
St. Elizabeth's Visitor policy

Visiting Hours

Visitor guidelines are subject to change at any time to address the health needs of our communities in central and southern Illinois.

Visitors MUST wear a mask at all times while in the hospital, per CDC guidelines, and should expect to be screened.

Threatening or aggressive behavior will not be tolerated. Our hospital is a safe and healing environment. Disruptive persons will be asked to leave our facility.

Current Guidelines

Effective July 22, 2021

Visiting Hours: 8 a.m. – 8 p.m., 7 days a week

MASKS ARE STILL MANDATORY. The CDC still requires that masks be worn in all health care settings at all times and visitors should also expect to be screened upon entry. All visitors (except for those with ER patients) MUST enter the building at the blue “Outpatient” sign/entrance between the hours of 8 a.m. and 8 p.m. to have temperature checked and get screened.

Visitors will now be permitted as follows:

NO VISITORS ALLOWED for patients under investigation for possible COVID-19 diagnosis and those confirmed positive for COVID-19.

Emergency department: 

  • Adult patient: One visitor who must stay in the patient’s room for duration of visit.
  • Pediatric patient: Two parents and/or guardians who must stay in the patient’s room for duration of visit.

 

Inpatient units:

  • Adult inpatients: One visitor during the hours of 8 a.m. – 8 p.m. 
  • Pediatrics inpatients: Two parents or guardians allowed.
  • Women and infants center: Two support persons during delivery and one who must stay the same for the duration of the hospital stay.
  • End-of-life patients: Two visitors at a time.

​Surgery (inpatient and outpatient): One visitor in the waiting room only for the duration of the surgical procedure.

Outpatient diagnostic and therapy services: One visitor may accompany the patient or wait in designated waiting areas. 

Patients with intellectual and/or developmental disability or cognitive impairments: One support person.

These guidelines are subject to change at any time to address the health needs of our communities.

Children under 18 are not permitted to visit the hospital.  


Facility access and reminders:
All visitors (except for those with ER patients) MUST enter the building at the blue “Outpatient” sign/entrance between the hours of 8 a.m. and 8 p.m. to have temperature checked and get screened. 

All public waiting rooms are currently closed.

Our hospital is a safe and healing environment. Threatening or aggressive behavior will not be tolerated.

Hours of St. Elizabeth’s cafeteria and Daily Grind coffee shop are limited. Food deliveries for visitors are not able to be accepted/delivered at this time.

For wayfinding assistance within our facility, visitors should download the HSHS GO St. Elizabeth’s Hospital app for step-by-step directions to patient rooms and service areas. The app is available for Android and Apple devices.
 

Phone Calls

 

Loved ones can be checked on by calling the hospital at 618-234-2120. Family and support persons should make sure to provide the nursing staff with their contact information. In addition, St. Elizabeth’s is working on ways to facilitate electronic communications for those who wish to utilize them including use of iPads and the EASE app to allow real-time updates and videos to family members.

Wireless Internet

 

St. Elizabeth’s is proud to offer free wireless internet access to our patients and their visitors.


Considering Patient Privacy

 

St. Elizabeth's appreciates visitors considerations of our patients’ right to privacy. At any time while visiting friends or loved ones, visitors may be asked to leave the patient room in order for the physician or nursing staff to privately discuss the patient’s care.