Eligibility is determined by family income and family size.

To view current guidelines, please visit the HSHS Financial Assistance Program web page and select the Financial Assistance brochure for the Illinois Single Billing Office. 

Learn More And Apply

In order to qualify for assistance, you must: 

  • Complete an application form (We will help, if necessary)

  • Provide required attachments for application form

  • Provide documentation of income. 

  • Provide a statement of assets (what you own)

  • Provide evidence that you have investigated all other means of assistance, including private and public aid when appropriate.

You may call our Customer Service department at 1-800-994-0368 or email PFS@hshs.org for more information.  Hours are Monday-Friday 8:00am to 5:00pm.  The fax number is 217-698-8440.