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Medical Records

How to request a copy of your medical records for you or your dependent.

Male provider in white coat reviews patient medical records while patient is in the background Male provider in white coat reviews patient medical records while patient is in the background
Filling out a form

Medical record requests

Step 1

Download and complete our Authorization Form.

Step 2

The complete the authorized request through the following options:

  • Call our Health Information Department at 217-544-6464, ext. 20-76315. We are open from 8 a.m. to 4:15 p.m., Monday through Friday.
  • Fax a request or authorization form to 217-757-6304.
  • Access the MyChart portal and request records sent to your portal account.
Provider and patient smile and review chart together

View Your Health Records From Your Computer or Mobile Device

MyHSHS is a free, online personal health record that you can securely access from your home computer, laptop, mobile device or smart phone.

Proxy access to your family's records. Click here for a copy of the proxy access consent form.



Birth Certificate Requests

For official birth certificate recores of babies born at HSHS St. John's Hospital, please contact the Sangamon County Clerk's Office with birth certificate requests. Call 217-753-6700, or click here.