Holy Family Hospital Patients & Guests Visiting Hours

Visiting Hours

CURRENT VISITOR GUIDELINES

Visitor restrictions are subject to change at any time to address the health needs of our communities in central and southern Illinois. Visitors will be required to wear a mask at all times while in the hospitals and should expect to be screened.

There will be no visitors allowed to our inpatient units, except for:

  • Pediatric emergency and inpatients under the age of 18 may have TWO parents or guardians present.
  • All patients nearing end-of-life: Special arrangements will be made on a case-by-case basis.
  • Patients with intellectual and/or developmental disability or cognitive impairments: One support person.
  • ​Emergency department: No visitors. Exceptions will be made for pediatric patients and those with intellectual or development disabilities or cognitive impairments. If the patient becomes admitted, inpatient restrictions would apply. COVID-19 positives or persons under investigation (PUI) would not have visitors unless special circumstances are necessary.
  • For outpatient appointments and/or procedures, including pediatric patients. ONE approved adult support person may be with the patient for the duration of their procedure or clinical visit.  If the patient becomes admitted, inpatient restrictions would apply.

Phone Calls

 

If you know someone in the hospital, we do encourage you to call their room for a telephone visit, use your cell phones to text, call or video chat with them.
 
Loved ones can be checked on by calling Holy Family Hospital Greenville at 618-664-1230. An operator will connect you to patients’ rooms after you provide some information.
 
Family and support persons should make sure to provide the nursing staff with their contact information.

Thank you for your help in keeping our patients, colleagues and community safe.


Visitor Courtesies

 

HSHS Holy Family embraces patient and family-centered care and recognizes that open visitation plays an important role in a patient’s healing and recovery.
 
We ask that you follow these simple courtesies:

  • Children who are visiting should be accompanied by an adult.

  • Practice hand hygiene by using hand sanitizers or washing hands with soap and water as you enter and leave the patient’s room. Please follow any isolation precautions.

  • Family members or friends who have a cold, cough, fever, or rash should not visit until they feel better.

  • Check with the nurse before bringing food and beverages to a patient in case he/she is on a special diet.

Considering Patient Privacy

 

HSHS Holy Family appreciates visitors considerations of our patients’ right to privacy. At any time while visiting friends or loved ones, visitors may be asked to leave the patient room in order for the physician or nursing staff to privately discuss the patient’s care.
 
We also ask that visitors recognize the importance of rest in a patients’ recovery. Nursing staff may ask visitor’s to leave the room if they feel the patient needs additional rest.