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Patient Financial Services

We are here to help you with questions regarding patient billing, insurance, financial assistance, our community care program or the insurance marketplace for HSHS Holy Family Hospital.

Elderly couple smiling sitting across a table from a smiling female doctor Elderly couple smiling sitting across a table from a smiling female doctor

For more information on our Financial Assistance Program, including how to apply, please visit our HSHS Financial Assistance Program web page.

Office Information

Hours:
Monday - Friday:
8:00 a.m. to 5:00 p.m.
*Closed weekends and holidays

Contact Us:
PFS@hshs.org
Phone: 1-800-994-0368 |  Fax: 217-492-2339

Helpful Links

Affordable Care Act (ACA) Price Transparency

  • Click here to learn more about the potential cost of your care.
Financial Assistance

Patient Financial Assistance & Community Care Program.

Learn More
Insurance Plans and Networks

See the insurance plans and networks we work with.

Learn More
Pay Your Bill Online

An easy and secure way to pay for your care.

Learn More