Patient Financial Services

We’re here to help you Navigate insurance, billing and more.

HSHS Patient Financial Services is here to help you with questions regarding patient billing, insurance, financial assistance, our charity care program or the insurance marketplace.

To receive a price estimate for a procedure or service, click here or call (888) 477-4221 and select option 3 between the hours of 8 a.m. - 4:30 p.m., Monday through Friday.

Affordable Care Act (ACA) Price Transparency – Click HERE to learn more about the potential cost of your care.  

Your Rights and Protections Against Surprise Medical Bills

For assistance, you may call our Customer Service department at 888-477-4221 or email PFS@hshs.org.  Hours are Monday-Friday 8:00am to 4:30pm.  The fax number is 217-698-8440.  

Online Bill Pay