Visitor Guidelines For more information about updated Seasonal Visitor Guidelines click here.

Registration

At HSHS St. Francis Hospital, we have two registration and waiting room areas which are designed to protect patient privacy at check-in.

a male doctor with glasses checking in two female patients a male doctor with glasses checking in two female patients

ER Registration

Patients needing immediate medical attention should go directly to the admission desk in the Emergency Room. At that time patients will be asked for any medical records, financial arrangements and a copy of their insurance card(s). All registration forms must be signed by the patient, a family member or the patient's appointed power of attorney. Patients will be treated as soon as possible, according to medical need and the seriousness of their injury or illness.

Outpatient Registration

Monday - Friday 6:00 a.m. to 4:30 p.m.

Patients coming in for lab work and other routine outpatient procedures should check in at the outpatient registration desk near the main lobby.