Update For more information about HSHS and Aetna Illinois click here

Patients & Guests

Whether you’re a patient or loved one, a hospital stay is never ideal. We’re here to help you navigate the ins and outs of our hospital. Here you will find information about visiting hours, food options and everything in between.

Female hospital staff puts wrist band on young patient wearing green Female hospital staff puts wrist band on young patient wearing green
Woman with child in restaurant

Food Services

The coffee shop is located in the lobby of St. John's Children's Hospital. Hours are 6 a.m. - 2 p.m., Monday - Friday. The cafe features kid-friendly meals and snacks, as well as on-the-go items such as chicken salad, Caesar salad and fresh fruit.

Family surrounding young child in hospital bed

Nearby Accommodations

The Ronald McDonald House is a temporary home away from home for the families of children seeking medical treatment at HSHS St. John's Children's Hospital.

610 N 7th St (across the street from St. John's Hospital)

Young dad along with nurse talking with young girl in hospital bed

Visiting hours

Visitors are welcome at HSHS St. John's Children’s Hospital. However, our first priority is the safety of our patients. We ask that all visitors be free from symptoms of contagious disease and known exposures.

Support persons who have any of the following symptoms or are not feeling well will NOT be allowed to visit:

  • Fever or chills
  • Difficulty breathing or shortness of breath
  • Cough
  • Sore throat
  • Loss of sense of taste or smell
  • Exposure to a known COVID-19 person in the past 14 days

Visitor guidelines are subject to change at any time to address the health needs of our communities in central and southern Illinois.

Threatening or aggressive behavior will not be tolerated. Our hospital is a safe and healing environment. Disruptive persons will be asked to leave our facility.