Visitor Guidelines For more information about updated Seasonal Visitor Guidelines click here.

Patient Financial Services

We are here to help you with questions regarding patient billing, insurance, financial assistance, our community care program or the insurance marketplace for HSHS St. John's Hospital.

Elderly couple smiling sitting across a table from a smiling female doctor Elderly couple smiling sitting across a table from a smiling female doctor

Office Information

Hours:
Monday - Friday:
8:00 a.m. to 5:00 p.m.
*Closed weekends and holidays

Contact Us:
By Email: PFS@hshs.org
Phone: 1-800-994-0368 |  Fax: 217-492-2339


Helpful Links

Affordable Care Act (ACA) Price Transparency

  • Click here to learn more about the potential cost of your care.