HSHS Illinois Division Patient Financial Services is here to help you with questions regarding patient billing, insurance, financial assistance, our charity care program or the insurance marketplace.
For more information on our Financial Assistance Program, including how to apply, please visit our HSHS Financial Assistance Program web page.
Office Information
Hours: Monday - Friday: 8:00 a.m. to 5:00 p.m. *Closed weekends and holidays
Contact Us: You may call our Customer Service department at 888-477-4221 or email PFS@hshs.org. Hours are Monday-Friday 8:00am to 5:00pm. The fax number is 1-800-994-0368.