Patient Financial Services
HSHS Illinois Division Patient Financial Services is here to help you with questions regarding patient billing, insurance, financial assistance, our charity care program or the insurance marketplace.
For more information on our Financial Assistance Program, including how to apply, please visit our HSHS Financial Assistance Program web page.
Monday - Friday:
8:00 a.m. to 5:00 p.m.
*Closed weekends and holidays
You may call our Customer Service department at 888-477-4221 or email PFS@hshs.org. Hours are Monday-Friday 8:00am to 5:00pm. The fax number is 1-800-994-0368.
- Insurance Marketplace
- Patient Estimates by MyHSHS
- Your Rights and Protections Against Surprise Medical Bills
Affordable Care Act (ACA) Price Transparency
- Click here to learn more about the potential cost of your care.
Patient Financial Assistance & Community Care ProgramLearn More
Insurance Plans and Networks
See the insurance plans and networks we work withLearn More
Pay My Bill
Make an online paymentLearn More