What kind of Patients & Guests Services can we help you find?

Chapel

Patient Transportation

Recognize a Colleague

Nominate an HSHS Team Member for an award

Advance Directives

You have the right to make decisions about the health care you get now and in the future.

Your Medical Care

 

Your complete medical care is under the direction/supervision of your physician, who is a member of the hospital medical staff. It is your physician who determines what diagnostic tests you will take, whether or not you require x-rays, therapy or medication and what food you can eat. Hospital nurses, technicians and other specialists will follow your physician's directions in providing your care.

What to Bring

 

You will need to bring any personal items, such as pajamas, robes, slippers, shaving equipment, toothbrush and anything else you use daily. We advise you to leave valuables at home.

Medications

 

Please do not bring medications from home unless your physician requests you to. You should have a complete list of all medications, including dosages, you take at home. If your doctor requests, all medications you bring from home will be stored and given by thenursing staff.

Identification Bands

 

You will be required to wear an identification band at all times during your stay. This ensures you will receive proper treatments and medications. DO NOT remove the band for any reason. If the band becomes tight, alert the nursing staff.

Treatment

 

You will be asked to sign appropriate consent and release forms to authorize hospital personnel to provide services your physician has ordered for you.

Admission to the Hospital

 

For more information on what to do when you get here, please refer to our Registration & Admitting section.

What NOT to bring
Valuable items or money should be left at home. St. Joseph’s Hospital is not responsible for lost or damaged items.

Smoking Policy
St. Joseph's Hospital campus and its affiliated medical buildings are tobacco-free and the use of tobacco products by employees, patients, medical staff, students, contracted personnel, auxiliary, volunteers, visitors, vendors and tenants is prohibited. This policy applies to all hospital owned and managed buildings, properties and grounds.

How do I get a copy of my medical records?

 

To obtain copies of your medical records, download and complete our Authorization Form.

Then complete the authorized request through the following options:
 

  • Call or visit our Health Information office at 618-651-2611. We are open from 8 a.m. to 4:30 p.m., Monday through Friday. Be prepared to present a state-issued identification to verify your identity.
  • Fax a request or authorization form to 618-651-2615. Download our authorization form here.

  • Access the MyChart portal and request records sent to your portal account.

Download Our Authorization Form Here

Patients & Guests

We offer a comprehensive approach for all your health needs, from screening and diagnosis to treatment and follow-up support. Our services include:

  340B Prescription Drug Program

  Advance Directives

  Campus Map & Parking

  Chapel

  MyChart

  Patient Financial Services

  Patient Transportation

  Recognize a Colleague

  Registration and Admitting

  Spiritual Care

  Visiting Hours

 

Our team will support you every step of the way should you need additional imaging, treatment or surgery.

Patient Stories

Latest News

How to help children cope with stress

 September 24, 2020

Helping children cope with anxiety and stress. Advice for parents and caregivers.

 

The Value of Vaccines

 September 15, 2020

Six things to know about vaccines.

 

Patient Experience receives 5 Stars

 September 15, 2020

HSHS St. Joseph's Hospital Highland achieves Five-Star Rating for Patient Experience from Centers for Medicare & Medicaid Services.