« Students

Technical Support

Need help with a system or device? Use the guide below to find the right contact for your issue.

SONIS (Student Information System)	For help with registration and grades: Email: [email protected] For help with login issues: Email: [email protected]
Canvas (Learning Management System)	For issues accessing courses or submitting assignments: Email: [email protected] Phone: 217-525-5628

Assessment Technologies Institute (ATI)	For help with login, access or product issues: https://www.atitesting.com/contact Use the "Need Help" Chat Button, or you may call ATI Nursing. Phone: 800-667-7531
Wolters Kluwer Lippincott (CoursePoint)	For help with login, access or product issues: https://solution.lww.com/contactus Phone: 800-468-1128 or 301-223-2344

HSHS Library (OVID Synthesis, Open Athens and accessing library materials)

For all issues, contact Library Helpdesk
Email: [email protected].

Outlook Email & HSHS Systems
Printing & Scanning

Call SJS IT
Phone: 877-403-4357.

Internal users can also use the HSHS ServiceNow Portal

Wi-Fi Access on Campus

For printing and scanning, make sure to include the printer number and room location (COTGXXXX, RM1S1XX)

Students With Issues With Their Badge

Contact: Amanda Hamilton at SJS Security
Email: [email protected].
Phone: 217-814-4097

If you're not sure who to contact, call the main College number at 217-525-5628 , and we’ll help direct your request.